Solutions

Optimize Your Operations with AI

Beyond CX is the ideal partner to take your business to the next level, thanks to our unique combination of expert process knowledge, cutting-edge technology, and a consultative and agile approach that quickly adapts to your needs. With us, you not only optimize your operational efficiency but also enhance your customer experience and maximize your business performance.

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Solutions by Business Process

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Appointment Management

Our vocal assistants streamline appointment scheduling, rescheduling, and cancellations, providing a seamless and efficient experience for your customers

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Order Management

Automate order processing and tracking with our AI-powered voice solutions, ensuring accuracy and enhancing customer satisfaction

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Claims Management

Optimize claim tracking and resolution, reducing handling times and improving customer experience

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Product Quotation

Deliver instant and accurate product quotations via voice assistants, providing real-time information that helps close deals faster

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Lead Qualification

Quickly qualify leads through intelligent vocal interactions, identifying high-potential prospects and accelerating your sales process

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Mass Notifications

Effortlessly send mass notifications and updates through voice interactions, keeping your customers informed and engaged

Solutions by Industry

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Telecom

Improve customer support and streamline service requests with AI-powered voice assistants tailored for the telecom industry

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Utilities

Enhance the customer experience by automating billing inquiries, outage reports, and service updates with our vocal solutions

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Banking

Offer personalized banking experiences with voice assistants that handle account inquiries, transactions, and financial advice

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Insurance

Simplify claims processing and policy management with conversational AI, providing efficient and responsive support for your clients

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Retail

Boost sales and customer service with vocal assistants that guide shoppers, manage orders, and handle product inquiries

Enhance your business performance with our tailored AI solutions

Boost your business efficiency with our customized AI solutions, crafted to optimize operations and propel your success
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Customer Service

Enhance your customer service with AI-driven voice assistants that handle inquiries, resolve issues, and provide personalized support 24/7. Our solutions ensure consistent, efficient, and high-quality interactions, freeing up your team to focus on more complex tasks

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Debt Recovery

Automate debt recovery processes with our intelligent voice assistants, capable of handling payment reminders, negotiating payment plans, and providing support to customers in a respectful and efficient manner. Streamline your collections while improving customer experience

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Employee Experience

Empower your employees with AI-driven voice assistants that streamline internal processes, provide quick access to information, and support tasks like onboarding, training, and HR inquiries. Enhance productivity and create a more efficient work environment by simplifying everyday tasks

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